Returns & Refund Policy
90-Day Money-Back Guarantee
We want your CoreSpeed protocol to feel like a confident decision. If you purchased a CoreSpeed protocol directly from CoreSpeed.com and are not satisfied, you may request a refund under our 90-day money-back guarantee.
To request a refund, contact us at support@corespeed.com within 90 days of delivery and include your order number, the email address used for the order, and a brief note about your experience.
What the guarantee covers
The 90-day money-back guarantee applies to eligible CoreSpeed protocol products purchased directly from CoreSpeed.com. The guarantee is intended to give customers a fair opportunity to try a CoreSpeed protocol as part of a consistent wellness routine.
Eligible guarantee requests may receive a refund of the product purchase price actually paid, after discounts or promotional offers.
What is not refundable
Unless required by law or the refund is due to a CoreSpeed error, the following are not refundable:
- Original shipping charges
- Expedited shipping charges
- Return shipping costs
- Gift wrapping, package protection, or similar optional charges
- Taxes, duties, or import fees, except where required by law
Opened products
Because this is a satisfaction guarantee, opened product may be eligible. In most cases, you do not need to return opened product unless we request it for quality, safety, or review purposes.
For multi-unit orders, bundles, or extra unopened units, we may ask that unopened items be returned before issuing a refund for those units.
Subscriptions
If your first subscription shipment is eligible under this policy, you may request a refund within 90 days of delivery.
Subscription renewals are not automatically covered by the satisfaction guarantee once they have shipped. If you need to change, skip, or cancel a subscription, please contact us before your renewal order is processed. We may make exceptions at our discretion, especially when a renewal has not yet shipped or when product is unopened and returnable.
Damaged, incorrect, or defective orders
If your order arrives damaged, incorrect, or appears defective, contact us at support@corespeed.com as soon as possible with your order number and photos of the issue. We will review the situation and may offer a replacement, refund, or other resolution.
Limits and abuse prevention
The 90-day money-back guarantee is limited to one guarantee claim per customer or household per product or protocol, unless we approve an exception.
CoreSpeed reserves the right to deny refund requests that involve suspected fraud, abuse, reseller activity, repeated refund claims, missing order information, purchases made outside CoreSpeed.com, or misuse of the policy.
How refunds are issued
Approved refunds are issued to the original payment method. Once approved, we typically process refunds within 3 to 5 business days. Your bank, card issuer, or payment provider may take additional time to post the refund.
Wellness disclaimer
CoreSpeed products are dietary supplements designed to support general wellness routines. They are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences vary, and this guarantee does not promise any specific health, weight-loss, medical, or performance outcome.